Hi all,
Is it possible to retrieve a list of tickets and check its status by inputting email only ?
Retrieve ticket list by email without logging in
No. That would not be very secure.
This article is a little dated, but if you wanted to add something like this I wrote this mod that gives a ticket list on the landing page.
https://tmib.net/add-a-client-side-open-ticket-list-to-osticket-1-10/