Opening a new ticket in osticket 1.14.5 "contact information" and "ticket details" were not translated.
Translation issue
Same issue with french and german language
Yea, the field labels are not translated by default as they can be changed. You have to translate those yourself by going to Admin Panel > Manage > Forms > Ticket Details Form, clicking the flag next to a field name, and add a translation for the field label.
Cheers.
Thank you for the help.