Good Day,

I am trying to add the date and time to the creating of a ticket form by the clients, this option is already availible on the creation of a ticket by Agents side, but i cant find the source code for the HTML, please see screenshots below.

The date and time in red that is on the agent ticket side I would like to add to the client ticketing side. Is this possible and if it is how can this be done?

Server Information
osTicket Version v1.9.6 (9adad36)
Web Server Software Apache/2.4.4 (Win32) OpenSSL/1.0.1e PHP/5.5.1
MySQL Version 5.6.11
PHP Version 5.5.1

Thanks

    Divan v1.9.6

    1.9 is end of life and no longer supported.

    1.10+ you can add custom fields to forms easily and quickly. I would recommend that you upgrade.

    @ntozier#122198 Thanks 
    Write a Reply...