Good Afternoon, I am having a similar problem. we are using an internal network that can be access only within our local network. our email system can't send or receive email from out our network. This has be a challenge of configurating oSticket. the system can't accept any email format as "username@domainname.com.ng" please I need help or advice of how to resolved this issue.

    Thank you for the reply. Also, I as for those who register to have access still can not receive email link.. How can I reserved it within the osticket application

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