when a new user is added, the screen dims and the "Welcome to the Support Center" window appears.
error add new user
how do I remove this error ?
Easy answer:
Switch to Apache. osTicket does not support nginx as it does not work out of the box with out multiple tweaks and changes to the configuration files.
Hard Answer:
Go through the nginx threads at github, locate the configuration changes that need to be done on your server and make them.