I'm using Osticket 1.14.
Attachments are stored on filesystem.
We are making templates answers on osticket and we have an issue with img expiration.
As tickets have usually a short life I can understand there is a lifetime for image a file included with a ticket, but I do not understand why on templates as they will be used every days for years usually.
Is there any way to remove this expiration for templates?
code example we have when we upload a an image in a template :
<img src="/support/file.php?key=-oh8y-lod4zynclv-67p397o1lfxfjgu&expires=1606435200&signature=6882e837dfadbb2ff2d73ce8e3d7af2e85048952" data-image="wv30dy7i73k1">