Can I make the ticket counter immediately show the number of tickets in the list after the page loads? Now to see the number of tickets, you need to hover the cursor over the name of the list, which is not very convenient.
It used to work that way. It slowed down performance on large ticket systems, so it was changed to how it is now.
Also its displayed on the queue
Hmm, really. I didn't think about the load if there are a lot of tickets. In my case, there aren't many tickets yet, so I changed hover to ready in the js file. Thanks for the answer!
Which file can I modify this in?
Edit: Found it.
It's in SCP/JS/scp.js file.
You'll find a comment of //Auto fetch queue counts
Change 'hover' to 'ready' - you may need to clear the page's cache for it to reload correctly.