to our brother Our support team has a problem if you log in to the admin dashboard, there must be an email notification to our gmail address and here we attach a file to send the email in question.
if you experience the same thing we ask for directions. [upl-image-preview url=https://forum.osticket.com/assets/files/2020-10-26/1603728445-455369-screenshot-14.png
1.9 is ancient and well past end of life. That means it is no longer supported.
The product does not have a notification for "logging into the admin dashboard".
@julay You need to post the FULL DB error so we can see what queue is causing the issue.
@ntozier He's using 1.12.x or 1.14.x as I this is a queue config error. I will move this to the appropriate category.
Cheers.