Hello, when I try to add a ticket on merging system, I have this error in inspector :
Uncaught TypeError: Cannot read property 'toString' of undefined
at HTMLButtonElement.onclick (tickets.php?id=381:25)
onclick @ tickets.php?id=381:25
Result is that I cannot click on "add a ticket" button, which prevent any marging.
thx for your lights !

and using merging tool from ticket list, I have this error :

POST mydomain/scp/ajax.php/tickets/381/merge 400 (Bad Request)
send @ VM197 jquery-3.5.1.min.js:2
ajax @ VM197 jquery-3.5.1.min.js:2
(anonymous) @ VM209 scp.js:684
dispatch @ VM197 jquery-3.5.1.min.js:2
v.handle @ VM197 jquery-3.5.1.min.js:2

Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance. The more information you give us the better we will be able to assist you. Thank you.

Environment details? (see Admin panel -> Dashboard -> Information)

Write a Reply...