I have created numerous reports for my implementation using PowerBI. We recently started using the "tasks" feature and I have no idea how to relate tasks to their parent ticket. I must be missing something simple?
ticket A
task1
task2
ticket B
task3
task4....
Your help is much appreciated. vesrion 1.14.x
Tasks do not have to relate to ta ticket at all.
So maybe that's part of the problem that you are having?
That being said I do not use tasks and do not think that I will be of much help in this regard. Maybe someone else will.
In database in table ost_task is column object_id. If value here is 0, the task is not related to the ticket.
Otherwise, the ticket number (id) is given here.
This confirms what ntozier wrote: ntozier Tasks do not have to relate to ta ticket at all.
I do not know any other way to assign a task to a ticket than to edit the value in the database.
