Good afternoon everyone,

After a lot of googling and reading, unfortunately I cannot figure it out. I have my mail at transip. I would like to set up fetching email. But he does not receive mail. It does not give an error with saving the settings (it does when I make a typing error so it checks) I have installed OS ticket (v1.14.1) on a synology nas. I also set the cron.php as a scheduled task but it doesn't seem to fire it. Below what I have set.

Thank you for your response



Cron:

<?php
/*********************************************************************
cron.php

File to handle LOCAL cron job calls.

Peter Rotich <peter@osticket.com>
Copyright (c)  2006-2013 osTicket
http://www.osticket.com

Released under the GNU General Public License WITHOUT ANY WARRANTY.
See LICENSE.TXT for details.

vim: expandtab sw=4 ts=4 sts=4:

**********************************************************************/
@chdir(dirname(FILE).'/'); //Change dir.
require('api.inc.php');

if (!osTicket::is_cli())
die(__('cron.php only supports local cron calls - use http -> api/tasks/cron'));

require_once(INCLUDE_DIR.'api.cron.php');
LocalCronApiController::call();
?>

First screen shot looks ok.

Second email you should not have fetch on auto-cron enabled if you are using a task scheduler to run cron.php

Third screen shot is not an osTicket screen shot and well sorry but I cannot read it (because it's not in English). It this some sort of CPanel or other utility for scheduling cron tasks? Does it run on the system natively or remotely?
[natively you would use the cron.php, remotely you would need to use rcron.php.]

Fourth screen shot appears to be the stock cron.php included in the download archive.

Write a Reply...