I have just updated from osticket 1.9 to 1.14.2.
All seemed to went fine with the update but now I can't answer tickets unless I change "Collision Avoidance Duration" to zero.
I have checked the timezone from terminal: Sat May 9 23:35:22 WEST 2020
MySQL:
NOW() | CURDATE() | CURTIME()
2020-05-09 23:35:58 | 2020-05-09 | 23:35:58
And in osTicket: tried both Europe / london and europe / lisbon
This was working without issues in 1.9 with the locks.
osTicket is installed in a cpanel account in a centos 7 server.
The only changes made was the PHP version changed from 5.6 to 7.3.
What is wrong here?