Hello,
i would like to add to ticket description, field with end-user username.
Is it possible, to add it into code?
it should looks like this:
User could change name, email, etc., and i cant block it, so username could make it easier to identify him
I have a PR over on github for adding phone# there. You could use that as a basis for adding username.
https://github.com/osTicket/osTicket/pull/4392
Instead of $user->getPhone()
I think that you would use $user->getUsername().
I haven't tried it, but I think that it would work.
