IMAP imap_open(): Couldn't open stream

usmanadil431

I have enabled pop as well as imap on my gmail account which I am using for testing to read inbox using imap and pop in php.

However, I have successfully connected with other server and read emails from those server but gmail is blocking the connection and throwing the errors as given below:

imap_open(): Couldn't open stream {imap.gmail.com:993/imap/ssl}. Can't connect to imap.gmail.com,993: Connection timed out; Can't connect to imap.gmail.com,993: No route to host; Can't connect to imap.gmail.com,993: Network is unreachable

ntozier

Please see the docs:
https://docs.osticket.com/en/latest/Getting%20Started/Email%20Settings.html

usmanadil431

ntozier
i have set all the things

SSL Enable
Less Secure On
993 Port On
and set all the setting but i am getting this error

ntozier

Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance. The more information you give us the better we will be able to assist you. Thank you.

Environment details? (see Admin panel -> Dashboard -> Information)
Mail settings?

a connection timed out is usually caused by a firewall preventing the connection either on the web server, on the network, or on the remote end. It could also be caused by no network connection or bad routing.

usmanadil431

ntozier
Thank you for reply
Please tell me which network connection or bad routing.

ntozier

We [read as anyone here on the forums] are unable to determine anything about your network/inet provider, and/or how your traffic routes and/or how your webserver would route its traffic. That would be entirely your purview.

I recommend that you investigate your webserver firewall, then your network firewall first.