Hi, Maybe the title is a bit unclear but after editing the "background" text that appears in the new ticket text field, HTML code started showing up (see screenshots). How can I solve this? Emptying the field doesn't stop the HTML code from showing.
This appears to be the same as this: https://forum.osticket.com/d/96986-resolved-paragraph-html-in-open-ticket-box/2
How to fix it is in the second to last post on that thread.
ntozier I clearly did not search good enough, sorry about that. Problem is solved.
No worries. 🙂 I'm just glad I could help.
