set to pt-br language and it worked for 2 days, after it returned to english and even though it was set to pt-br.
does anyone know how to fix this bug?
osticket 1.14.1
linux centos
Translation back to standard English - error
Does the language phar still exist on the file system?
are you running SELinux, and have you checked the logs?
SELINUX=disabled
pt_BR
logs ok
translation doesn't work, before it worked, now only english, i tried to put other languages but it doesn't work ....
have any cache?
I put another language, French I can set and it works, however pt_BR, pt_PT it doesn't work anymore .... it only worked once ... after a while it doesn't work anymore
log
[Wed Feb 26 18:28:09.870892 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP Warning: include(): Filename cannot be empty in /home/osticket/osticket_ticket/include/class.translation.php on line 565, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.870911 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP Stack trace:, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.870919 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 1. {main}() /home/osticket/osticket_ticket/scp/settings.php:0, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.870925 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 2. include_once() /home/osticket/osticket_ticket/scp/settings.php:57, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.870931 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 3. _N() /home/osticket/osticket_ticket/include/staff/settings-system.inc.php:108, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.870938 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 4. Translation->ngettext() /home/osticket/osticket_ticket/include/class.i18n.php:583, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.870945 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 5. Translation->select_string() /home/osticket/osticket_ticket/include/class.translation.php:412, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.870953 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 6. Translation->get_plural_forms() /home/osticket/osticket_ticket/include/class.translation.php:380, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.870988 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 7. Translation->load_tables() /home/osticket/osticket_ticket/include/class.translation.php:352, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871028 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP Warning: include(): Failed opening '' for inclusion (include_path='./:/home/osticket/osticket_ticket/include/:/home/osticket/osticket_ticket/include/pear/') in /home/osticket/osticket_ticket/include/class.translation.php on line 565, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871033 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP Stack trace:, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871052 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 1. {main}() /home/osticket/osticket_ticket/scp/settings.php:0, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871071 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 2. include_once() /home/osticket/osticket_ticket/scp/settings.php:57, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871079 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 3. _N() /home/osticket/osticket_ticket/include/staff/settings-system.inc.php:108, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871086 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 4. Translation->ngettext() /home/osticket/osticket_ticket/include/class.i18n.php:583, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871093 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 5. Translation->select_string() /home/osticket/osticket_ticket/include/class.translation.php:412, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871113 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 6. Translation->get_plural_forms() /home/osticket/osticket_ticket/include/class.translation.php:380, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871134 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 7. Translation->load_tables() /home/osticket/osticket_ticket/include/class.translation.php:352, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871247 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP Warning: array_key_exists() expects parameter 2 to be array, bool given in /home/osticket/osticket_ticket/include/class.translation.php on line 419, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871255 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP Stack trace:, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871262 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 1. {main}() /home/osticket/osticket_ticket/scp/settings.php:0, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871268 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 2. include_once() /home/osticket/osticket_ticket/scp/settings.php:57, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871275 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 3. _N() /home/osticket/osticket_ticket/include/staff/settings-system.inc.php:108, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871283 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 4. Translation->ngettext() /home/osticket/osticket_ticket/include/class.i18n.php:583, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871313 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 5. array_key_exists() /home/osticket/osticket_ticket/include/class.translation.php:419, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871364 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP Warning: array_key_exists() expects parameter 2 to be array, bool given in /home/osticket/osticket_ticket/include/class.translation.php on line 419, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871370 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP Stack trace:, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871376 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 1. {main}() /home/osticket/osticket_ticket/scp/settings.php:0, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871382 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 2. include_once() /home/osticket/osticket_ticket/scp/settings.php:57, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871401 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 3. _N() /home/osticket/osticket_ticket/include/staff/settings-system.inc.php:108, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871408 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 4. Translation->ngettext() /home/osticket/osticket_ticket/include/class.i18n.php:583, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871415 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 5. array_key_exists() /home/osticket/osticket_ticket/include/class.translation.php:419, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871471 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP Warning: array_key_exists() expects parameter 2 to be array, bool given in /home/osticket/osticket_ticket/include/class.translation.php on line 419, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871505 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP Stack trace:, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871523 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 1. {main}() /home/osticket/osticket_ticket/scp/settings.php:0, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871541 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 2. include_once() /home/osticket/osticket_ticket/scp/settings.php:57, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871549 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 3. _N() /home/osticket/osticket_ticket/include/staff/settings-system.inc.php:108, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871556 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 4. Translation->ngettext() /home/osticket/osticket_ticket/include/class.i18n.php:583, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871563 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 5. array_key_exists() /home/osticket/osticket_ticket/include/class.translation.php:419, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871614 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP Warning: array_key_exists() expects parameter 2 to be array, bool given in /home/osticket/osticket_ticket/include/class.translation.php on line 419, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871619 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP Stack trace:, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871635 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 1. {main}() /home/osticket/osticket_ticket/scp/settings.php:0, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871642 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 2. include_once() /home/osticket/osticket_ticket/scp/settings.php:57, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871649 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 3. _N() /home/osticket/osticket_ticket/include/staff/settings-system.inc.php:108, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871656 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 4. Translation->ngettext() /home/osticket/osticket_ticket/include/class.i18n.php:583, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871663 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 5. array_key_exists() /home/osticket/osticket_ticket/include/class.translation.php:419, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871688 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP Warning: array_key_exists() expects parameter 2 to be array, bool given in /home/osticket/osticket_ticket/include/class.translation.php on line 419, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871694 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP Stack trace:, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871700 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 1. {main}() /home/osticket/osticket_ticket/scp/settings.php:0, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871718 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 2. include_once() /home/osticket/osticket_ticket/scp/settings.php:57, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871737 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 3. _N() /home/osticket/osticket_ticket/include/staff/settings-system.inc.php:108, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871744 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 4. Translation->ngettext() /home/osticket/osticket_ticket/include/class.i18n.php:583, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871751 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 5. array_key_exists() /home/osticket/osticket_ticket/include/class.translation.php:419, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871775 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP Warning: array_key_exists() expects parameter 2 to be array, bool given in /home/osticket/osticket_ticket/include/class.translation.php on line 419, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871781 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP Stack trace:, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871787 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 1. {main}() /home/osticket/osticket_ticket/scp/settings.php:0, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871793 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 2. include_once() /home/osticket/osticket_ticket/scp/settings.php:57, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871824 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 3. _N() /home/osticket/osticket_ticket/include/staff/settings-system.inc.php:108, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871839 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 4. Translation->ngettext() /home/osticket/osticket_ticket/include/class.i18n.php:583, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871846 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 5. array_key_exists() /home/osticket/osticket_ticket/include/class.translation.php:419, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871870 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP Warning: array_key_exists() expects parameter 2 to be array, bool given in /home/osticket/osticket_ticket/include/class.translation.php on line 419, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871876 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP Stack trace:, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871882 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 1. {main}() /home/osticket/osticket_ticket/scp/settings.php:0, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871900 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 2. include_once() /home/osticket/osticket_ticket/scp/settings.php:57, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871919 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 3. _N() /home/osticket/osticket_ticket/include/staff/settings-system.inc.php:108, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871926 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 4. Translation->ngettext() /home/osticket/osticket_ticket/include/class.i18n.php:583, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871933 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 5. array_key_exists() /home/osticket/osticket_ticket/include/class.translation.php:419, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871956 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP Warning: array_key_exists() expects parameter 2 to be array, bool given in /home/osticket/osticket_ticket/include/class.translation.php on line 419, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871962 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP Stack trace:, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871968 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 1. {main}() /home/osticket/osticket_ticket/scp/settings.php:0, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871975 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 2. include_once() /home/osticket/osticket_ticket/scp/settings.php:57, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871982 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 3. _N() /home/osticket/osticket_ticket/include/staff/settings-system.inc.php:108, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871988 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 4. Translation->ngettext() /home/osticket/osticket_ticket/include/class.i18n.php:583, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.871995 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 5. array_key_exists() /home/osticket/osticket_ticket/include/class.translation.php:419, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.872019 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP Warning: array_key_exists() expects parameter 2 to be array, bool given in /home/osticket/osticket_ticket/include/class.translation.php on line 419, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.872027 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP Stack trace:, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.872034 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 1. {main}() /home/osticket/osticket_ticket/scp/settings.php:0, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.872041 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 2. include_once() /home/osticket/osticket_ticket/scp/settings.php:57, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.872048 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 3. _N() /home/osticket/osticket_ticket/include/staff/settings-system.inc.php:108, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.872055 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 4. Translation->ngettext() /home/osticket/osticket_ticket/include/class.i18n.php:583, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.872061 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 5. array_key_exists() /home/osticket/osticket_ticket/include/class.translation.php:419, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.872085 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP Warning: array_key_exists() expects parameter 2 to be array, bool given in /home/osticket/osticket_ticket/include/class.translation.php on line 419, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.872090 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP Stack trace:, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.872097 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 1. {main}() /home/osticket/osticket_ticket/scp/settings.php:0, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.872103 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 2. include_once() /home/osticket/osticket_ticket/scp/settings.php:57, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.872110 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 3. _N() /home/osticket/osticket_ticket/include/staff/settings-system.inc.php:108, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.872117 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 4. Translation->ngettext() /home/osticket/osticket_ticket/include/class.i18n.php:583, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.872124 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 5. array_key_exists() /home/osticket/osticket_ticket/include/class.translation.php:419, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.872148 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP Warning: array_key_exists() expects parameter 2 to be array, bool given in /home/osticket/osticket_ticket/include/class.translation.php on line 419, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.872154 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP Stack trace:, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.872160 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 1. {main}() /home/osticket/osticket_ticket/scp/settings.php:0, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.872166 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 2. include_once() /home/osticket/osticket_ticket/scp/settings.php:57, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.872173 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 3. _N() /home/osticket/osticket_ticket/include/staff/settings-system.inc.php:108, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.872185 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 4. Translation->ngettext() /home/osticket/osticket_ticket/include/class.i18n.php:583, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.872192 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 5. array_key_exists() /home/osticket/osticket_ticket/include/class.translation.php:419, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.872216 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP Warning: array_key_exists() expects parameter 2 to be array, bool given in /home/osticket/osticket_ticket/include/class.translation.php on line 419, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.872222 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP Stack trace:, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.872228 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 1. {main}() /home/osticket/osticket_ticket/scp/settings.php:0, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.872234 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 2. include_once() /home/osticket/osticket_ticket/scp/settings.php:57, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.872241 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 3. _N() /home/osticket/osticket_ticket/include/staff/settings-system.inc.php:108, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.872248 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 4. Translation->ngettext() /home/osticket/osticket_ticket/include/class.i18n.php:583, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
[Wed Feb 26 18:28:09.872255 2020] [php7:notice] [pid 18294] [client 77.111.247.247:33806] PHP 5. array_key_exists() /home/osticket/osticket_ticket/include/class.translation.php:419, referer: https://ticket.XXXXXXX.eti.br/scp/settings.php?t=system
Did you change anything on the server?
PHP Version?
PHP 7.3.15 (cli) (built: Feb 18 2020 09:25:23) ( NTS )
Copyright (c) 1997-2018 The PHP Group
Zend Engine v3.3.15, Copyright (c) 1998-2018 Zend Technologies
with Zend OPcache v7.3.15, Copyright (c) 1999-2018, by Zend Technologies
with Xdebug v2.9.2, Copyright (c) 2002-2020, by Derick Rethans
Have you checked the Preferred Language setting in your Profile? Maybe you have English set explicitly? After adding the pt_BR (Portuguese Brazil) language pack, set it as a Secondary Language, and set your Preferred Language in Profile to Portuguese (Brazil). Then if that doesn't work, force refresh the browser, or just clear all cache/cookies and login again.
Cheers.
Hmmm...I'm able to use the pt_BR language pack just fine with osTicket v1.12.5/v1.14.1 and PHP v7.3.13. Do you see any related errors via Apache/PHP error logs, browser console, etc.?
Cheers.