We are running v1.14.1
PHP 7.3.14-1
on a Debian 9 with Apache 2.4.25
We are monitoring several different mailboxes and in each mailbox there is a folder "tickets" where the emails should be moved to. It is creating two copies of the emails but leaving the original in the inbox!
Please advise on this as it's getting quite messy and difficult to track what's going on with the emails and tickets.
This worked perfectly on our old server running v1.10!
Can you see any transaction logs from the connections on your mailserver to see what might be going on?
We are using ldap for around 90% of our current users.
3 registered user accounts had the issue that when you clicked on them from the user list, you got a http 500 page. You couldn't raise a ticket on their behalf and couldn't do any changes to their account through the web inteface.
In an attempt to remove them manually from the database, I was going through the various user tables. When I deleted their entries out of the user_account table, we were able to access their details in the user list. Once i'd done that with all 3 users, next time the cron job ran, it cleared the mail inbox correctly
