Change font

Hi.

Any way to change the font used in the ticket threads? User panel, agent panel and email.

Our organization has set a default font to be used in all written communication.

To change the Web UI display fonts you probably have to edit the css for the appropriate side of the UI.

To change the email fonts you can do that in the email templates.

Web UI:
Is there any way to change the css without it being overwritten during an update?

email:
The desired font is not available in the editor. How do I install additional fonts?

email:
You can add this in \js\redactor-plugins.js, line 133.

But won't this be overwritten during an update?

Still waiting for the CSS answer as well...

Of course, both will be overwritten.
I think the only option is to write your own plugin.
@ntozier will certainly give better information.

Is there a how-to anywhere on how to write a plugin? =)