Dear All,

Wanna ask, why my database table helpdesk.helpdesk_ticket__cdata save different format? as attached. i dont change anything. Field department & system

How to solved it? to back as 1.CID & 4.eSC

osTicket Version v1.9.12 (19292ad)

Web Server Software Microsoft-IIS/8.5
MySQL Version 5.5.45
PHP Version 5.6.20

Thanks

You are running a no longer supported version of osTicket and should upgrade.

I'm not real sure what you mean by 'saving different format'.

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