ntozier I apologize,
I'm on Windows 10 Version 1703 x64 (KB4073543) VM
My version of osTicket is :v1.14
When I go to Admin Panel-> Manage -> Plugin there is no plugin to install

The file you named in your reply (auth-Idpa.phar) is not showing up in the plugins as an option in osTicket. Nothing comes up after I click add new plugin.
The file path I use is This Pc>Documents > osTicket v1.14 > Include > plugins
I'm wondering if there is a different folder I'm supposed to use or if I need to adjust the settings on the file at all.