Hello. Upgraded successfully from 1.12 to 1.14. However, due date not being displayed on the main log nor in the ticket details. I checked the database table and the data is still being stored in column duedate.
After upgrade, I created new ticket and problem still exists that due date was added to the table but not being displayed.
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Environment details?
When you say 1.14 do you actually mean 1.14.1?
Yes, 1.14.1
php version 5.6.40
Here is screenshot of problem:
system details
and it looks like date formatting is not working correctly in adjusting ticket
You should or need to install Intl PHP extension and also should upgrade your PHP version to at least 7.2 or 7.3
Take a look at this post: https://howtohelpdesk.com/how-to-set-time-zone-in-osticket/
Did you try to change Collumn Width ?
I have now updated to php 7.1 and intl now installed.
In the meantime, I was able to find a bug when I was on php 5.6.4. Bug no longer exists in php 7.1
Works: select detroit with advanced
Doesn't work: select chicago with advanced
Okay to close this ticket now that I have upgraded to 7.1 and problem no longer exists.
