I am using osTicket (v1.12.3) and the latest «German» language pack. Nevertheless, only a limited numer of terms are displayed in German. Quite a few terms are still in English. For example:
Open
My Tickets
Closed
Last Updated
Subject
From
Priority
Assigned To
I would be willing to participate in the translations. But it seems as if the file de.phar is not a file that can be edited with a commen text-editor.
Kind regards
Chris