to follow that
bear in mind my line numbers may be different to yours due to my own mods, but here is all the edits i used
Line 133
$tickets->values(
'ticket_id', 'number', 'created', 'isanswered', 'source', 'status_id',
'status__state', 'status__name', 'cdata__subject', 'dept_id',
'dept__name', 'dept__ispublic', 'user__default_email__address', 'user_id', 'user__org__name', 'user__name', 'updated'
);
Line 225-227
<th width="50">
<a href="tickets.php?sort=status&order=<?php echo $negorder; ?><?php echo $qstr; ?>" title="Sort By OrgID"><?php echo __('OrgID');?> <i class="icon-sort"></i></a>
</th>
Line 274
<td><?php echo $T['user__org__name'];?></td>