Can we please make it so that the ability to set yourself on vacation has a permission so the it can be restricted only to certain user roles?

Having the ability for agents to put themselves on vacation whenever they feel like it and not be notified of tickets, or have tickets assigned to them is not ideal. This should be something that the average agent doesn't have control over.

You could post a feature request at github (by prefixing the subject/title with [Feature Request]).
https://github.com/osTicket/osTicket/issues/new

However I do not know if you will get much traction on this request. Similar to email clients, staff can set their out of office message with out any permissions. I view this as similar to that.

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