Fatal Error

yugtech

Hi
we try to use this software osTicket V1.1.2.3 , but facing Fatal error, when contact with our Hosted partner they share few code line,
"while check your issue we are getting below warnings.

[17-Oct-2019 11:36:26 UTC] PHP Warning: session_destroy(): Session callback expects true/false return value in /home/yugtechn/support.yugtechnologies.com/ostic/scp/logout.php on line 30
[17-Oct-2019 11:36:26 UTC] PHP Warning: session_destroy(): Session object destruction failed in /home/yugtechn/support.yugtechnologies.com/ostic/scp/logout.php on line 30
[18-Oct-2019 06:10:22 UTC] PHP Warning: session_destroy(): Session callback expects true/false return value in /home/yugtechn/support.yugtechnologies.com/ostic/scp/logout.php on line 30
[18-Oct-2019 06:10:22 UTC] PHP Warning: session_destroy(): Session object destruction failed in /home/yugtechn/support.yugtechnologies.com/ostic/scp/logout.php on line 30

12:23 pm
please discuss above warning with devloper."

but after some time software working fine but slow.
is any coding related issue or some thing else.

ntozier

Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance. The more information you give us the better we will be able to assist you. Thank you.

Environment details?
Version of osTicket?

KevinTheJedi

We’ve seen this error before and is something we look to address in future versions. Please stay tuned.

With this being said, you can still provide the details @ntozier asked for so we can have a clear picture of your setup/environment.

Cheers.