I'm new to these forums but I have been using OSTicket at my various sites that I work at (I'm an IT support technician) for many years.
While I've been very happy with the functionality of OSTicket over the years, I can't believe how difficult it is to find a free responsive theme! (I looked , that's what started me off down the road of making my own!) As I have a lot of customers / staff using iPads and their phones who were getting frustrated with the process of trying to open a ticket with a non-responsive design, I have started a little "side project" trying to make a responsive theme for OSTicket v1.12.2 :-)
I am by no means a Pro with this sort of HTML/CSS web coding stuff, but it's working out quite well so far. Here are some screenshots of my current progress. I've done the majority of the client-side and will hopefully start looking at doing the same to the Admin side of things too.
If I get it good enough, i'll put the files up here and would be happy to share 🙂
I look forward to receiving some constructive feedback 😃