Hi guys,

I have problem fetching email from my O365 mailbox after fresh install.
What I did:

  1. create VM on Azure with Centos 7
  2. Install lamp (works just fine)
  3. Install OSticket latest version
  4. configure email to connect via imapssl to O365 mailbox
  5. configured cronjob

I see no errors in apache log, i see cron job executing in OST, i tried manually to execute php -f /...pathblah/cron/php.
Get no errors, but it just doesn pull emails from mailbox.
Any hints?

ntozier
I fixed it.

Did two things:

  1. Upgraded php to 7.1
  2. Converted shared mailbox to user mailbox and applied license

My bet is msft recent change for shared mailboxes had something to do with it.
I will test another shared mailbox tomorrow and let you know.

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