My my osticket database is grown up to 1.6 GB . is is tpaossible to compact ?
1.9 is end of life.
You could delete old tickets, or old attachments.
ok
I want to upgrade to latest version . but i want to test latest version with my old database . i have installed latest version and imported old database but it is not working .please advise
This is apparently not true... since you said:
Ravindrakale i have installed latest version and imported old database but it is not working
Also does not include any environment details other than OS.
Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance. The more information you give us the better we will be able to assist you. Thank you.
Environment details? Version of osTicket?
ntozier Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance. The more information you give us the better we will be able to assist you. Thank you. Environment details? Version of osTicket?
ntozier Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance. The more information you give us the better we will be able to assist you. Thank you.
Environment : windows hosting with cpanel version:1.9
i have done this . but now last updated column shows blank in open ticket and every related page.