So we are up and running and everyone seems to really like OST!

We rolled the system out for the front office employees only to fine tune before setting it loose to the rest of the plant.

We are coming from an old carbon-copy paper system with sequential numbers printed on the form. In order to make sure OST doesn't collide with the paper ticket numbers I wanted to start our numbering at 1000000. (anything over a million will be OST...

If I update ost_sequence.next = 1000000 in the database for our ticket's sequence, will that be enough to get the system to start picking from 1mil+?

I did not see anything in the docs to offset the numbering or anything in the admin panel that really stuck out.

Thanks again!

It looks like that does it. I just wanted to be certain before breaking something that might have been controlled by the code some how..

Thanks

I've used a similar trick to reset the ticket number to 0 to start over on test installations. 🙂

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