Hi, As Tomlaf, I'm interested in knowing if there are any news on this.

Best regards,
Rosa

I just want to throw my request for this as well. Just to add on and hopefully move it up the list. We are currently unable to fetch emails due to this issue.

I just had to fight to get basic authentication turned back on for our osticket helpdesk using outlook365 with our local authority they managed it by putting an exception in but once MS turn it off those exceptions are ignored.

I was told they've extended it by 6 months because of Covid.

Either way its going to be a be turned off and schools can't use unapproved email providers

So we will be stuck with a dead helpdesk

Is there an update on the progress OSTIcket is making toward being prepared for the transition? It is coming!

The devs are working on it.

Also the change was delayed:
https://developer.microsoft.com/en-us/office/blogs/deferred-end-of-support-date-for-basic-authentication-in-exchange-online/

ntozier Does this also apply to Google's transition? The article you cited only applies to Microsoft.

Yes. It is essentially the same thing, both are disabling legacy authentication and only allowing oauth2.

ntozier I know they are doing the same thing (disabling legacy auth), but did they also extend the deadline?

nesretep Ì was told in October that nowadays there's no deadline for Google Gmail. When they finally stablish a deadline I supose that there we'll be some months more till they disable legacy auth.

Any update on the Topic of OAtuth 2 to allow email fetching from Gmail, As the deadline on 15th Feb 2021 is nearing

KevinTheJedi Thanks for the update
Even i had a chat with Google Support personnel yesterday
As per Google Support regarding the shutting down of Less Secure Apps
"Less Secure Apps, I'd say that this is not going to happen as of now even though you may have received an email stating otherwise"
"The reason behind basically is because of Covid-19 that it was extended"
Note:- It can be implemented at any time, I request osTicket Developers to be prepared and does not let the ship sink, keep it floating by developing oAuth2 for osTicket

Looks like your request is granted:

KevinTheJedi We are still working on implementing OAuth2.0 support.

Is there any update on this planned change to allow oAuth? I just received notice from our organization that they are going to disable Basic Authentication at the end of May, 2021. Even if Microsoft and Google extend their deadlines, I'm sure there are other organizations, like mine, that are trying to stay of the stated deadlines.

Microsoft has announced plans to disable Basic Authentication for Exchange Online for all tenants in 2021. To prepare for this change, [omitted] will require modern authentication for ALL applications, including those previously granted exceptions, by May 31, 2021.

Your application must use modern authentication to connect to Exchange Online by June 1, 2021, or it will no longer work.

Any Update on this OAuth 2.0, Because of office 365 Email account does not work

@zacksiga

Still in progress but in the final stages of development. Below is a post by a community member on how they got osTicket working with Office365 (with forced modern auth) in the meantime:

• https://github.com/osTicket/osTicket/issues/5390#issuecomment-811305717

Cheers.

Was this new feature include in the latest release of osticket that came out on the 28th of July ? My organisation started having issues with fetching new emails from Microsoft 365 email accounts last night as Microsoft disabled basic auth on my tenant.

This feature is still in development at this time.

You can read about what features, bugs fixes, enhancements, and security fixes are included in each release in the Release Notes.