Hi, I'm testing osTicket 1.12 and found a problem. I wrote something like "angle < 30°" in my email reply, after I posted it. the text after < is missing. Please solve this bug as soon as possible. Thanks!
SophiaXiong can confirm i am experiencing the same behavior in latest version (1.12)
This is not a bug. The HTML parser detects it as broken HTML and removes it.
how should I type something like angle < 10 degree then?
if this is not a bug, why can I type it in other html editor? for example here, I can reply with <, but in osticket, not.
https://github.com/osTicket/osTicket/issues/3791 This solution works for me.
bolog try this: https://github.com/osTicket/osTicket/issues/3791 , I can at least reply with <. not sure if it will bring any other problems though.