Hello folks!

For some reason it is usefull to have a tickets with more than one receipt emailadress. Is it possible to add more than one emailadress to one user. In many organisations there are more than one person responsible for a task and for this it is useful that all of them get updates applied to the ticket.
How can it work exempt the CC- function because we just want to apply it one time we choose the user.

    lucesem Is it possible to add more than one emailadress to one user.

    There is no way to associate more than one email to a user at this time.

    lucesem How can it work exempt the CC- function because we just want to apply it one time we choose the user.

    You would add a collaborator to a specific ticket.

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