Hello there,
I have a situation where I needed to create a small handful of identical tickets for users. (We had a software package to update on 5-6 people, so I made one ticket for each user by hand, giving me ticket 1 for user x, ticket 2 for user y, and so forth that had the same title/description/metadata/etc.)
Out of curiosity, Is there a better way to do this if I had dozens or hundreds of users?
Thanks!