After upgraded from 1.11 to 1.12, as moderator indicates in https://forum.osticket.com/d/94201-increase-height-of-assign-modal-redactor, the assignment operation continue working over a popup window now. This upgrade brings the problem that you have to scroll up / down when you write more than 2 lines of description in order to verify the information which it will be posted on ticket assignment action. I looked for HTML code of the template include/staff/templates/assign.tmpl.php, and this form is generated dynamic. Is there any way to:
Erase for assigment style min & max height for this redactor <div>:
<div class="redactor-editor redactor-linebreaks redactor-placeholder" contenteditable="true" dir="ltr" style="min-height: 75px; max-height: 75px;" placeholder="Motivo para la asignación (opcional)" spellcheck="true" lang="es-ES"></div>
Replace it with and style="height: 150 px" in order to have more space to see who i'm writing.
Thank you very much!