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Environment details?
Version of osTicket?

Check the underlying link behind the broken image.

Try to open it directly in a web browser and see what the error is.

    ntozier version 1.10
    explain me one thing what is supost to be the link part of the image
    basicly she does not appear

    Environment details?

    All images displayed on an webpage are done so using a IMG link in HTML.
    For example the osTicket log at the top of the page is
    https://forum.osticket.com/assets/logo-mvqnpbpv.png
    So what is the link of your broken image?

    1.10 is really old and I would recommend that you upgrade to a contemporary version 1.10.6 or the current stable 1.12.

      6 days later
      LeanLord changed the title to Image problems.

      It's stored in the database.

      Admin panel -> Manage -> Pages -> Thank you

        ntozier why this image is not more beeing showed to the client where should i put the image file again?

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