Hello, Currently I have problems when attaching images (copy and paste) in the body of the ticket in Google Chrome and Firefox
Is there a way to solve this in version 1.12?
PHP error logs? Web browser console error? Are you running SELinux? Have you tried using the Insert Image button?
--- Console Firefox:
--- SELINUX --> Disabled
--- The insert button works correctly, the functionality of copy and paste to be easier for the user is required.
Console Chrome:
@echachagua
Edit: Update your PHP version to 7.1+, clear all browser cache/cookies, and retest.
Cheers.
I have updated to the version of php 7.1 and it works for me once the paste and copy then I get an error.
can you help me, please?
Follow this thread: https://github.com/osTicket/osTicket/issues/4675
What is the stable version higher than 1.8 for this requirement? and the ideal environment in versions of its components?
echachagua What is the stable version higher than 1.8 for this requirement?
Huh? You are running 1.12. The thread that he linked to you is for 1.11+.
echachagua and the ideal environment in versions of its components?
1.11 Apache or IIS. PHP 5.6+
1.12 Apache or IIS PHP 5.6+ (7.2 recommended)
I have been updating my ticket system since version 1.8 so that this option works for me ?
