I am using
Osticket: v1.10 (901e5ea),
PHP: 5.6.32-1+ubuntu16.04.1+deb.sury.org+1
MySQL version: 5.7.26
Apache/2.4.18 (Ubuntu)

When I am uploading the image in internal note reply or adding the image in FAQ articles then I got an error message like "Unable to save draft.Refresh the current page to restore and continue your draft."

Please find attachment
.

    1.10 is really old and you should upgrade to at least 1.10.6 or preferably 1.12 (current).

    Are you seeing any errors in the PHP error log or terminal?

    pri
    Your issue might be browser or cache
    this is a very old version of osTicket, should upgrade to newer version 1.12

      Write a Reply...