I am using Osticket: v1.10 (901e5ea),
PHP: 5.6.32-1+ubuntu16.04.1+deb.sury.org+1
MySQL version: 5.7.26
Apache/2.4.18 (Ubuntu)

When I am doing an Advanced Search on the department then I got an error message like :
{"redirect":"tickets.php?advanced"}.

Please suggest to me what I am doing wrong.

1.10 is really old and you should upgrade to at least 1.10.6 or preferably 1.12 (current).

I do not see an error included with your post.

Hi ntozier,

We have many custom changes so not able to upgrade the version of osticket.
Is there any other suggestion.

Nope. With out an actual error or a current version of osTicket I do not have any further suggestions.

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