Hello Everyone,
I am attempting to add collaborators in API ticket creation in 1.10.4 I have created tickets for other users but now I am tasked to create a ticket for a user and to include their manager as the collaborator via API. Your help is greatly appreciated.
Documentation for the open ticket API is here: https://github.com/osTicket/osTicket/blob/43bf186db9e85c8ec218158ea4c0bc3e90bbe3eb/setup/doc/api/tickets.md
That being said I do not believe that it currently has a way to add a collaborator using it.
I want to do this too by using an API , but It seems like even after 5 years , its not possible
Hovah
Correct, the API will not be touched until v2.0. In v2.0 we plan on having a fully RESTful API so stay tuned!
Cheers.