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Hello, I'm new to the community, I installed OSTIcket yesterday, it's hosted on mail provider's server, and I'm trying to install the language pack Portuguese BR, in some tutorials, it guides you to download and insert the language pack in the include\ i18n folder, that's what I did, in the system the language appears, but when I change, save and refresh, the system does not open anymore.
Can someone help me? What did I do wrong or forgot to do?