API Unexpected Data

NoahBoegli · Apr 22, 2019

Hi,
I am running an osTicket installation. The e-mails are redirected to the pipe file and tickets are created. However, my log is full of "API Unexpected Data" messages with the following details: "thread_entry_recipients: Unexpected data received in API request".
What could be causing that? I have had this issue since the beginning with e-mails not creating tickets. I have applied 4 days ago the 2 fixes suggested by KevinTheJedi in this thread: https://forum.osticket.com/d/93869-api-unexpected-data/4. Since then tickets are created but this message still appears in the log for every e-mail piped.
Thanks!

ntozier · Apr 22, 2019

Asking Kevin to take another look.

KevinTheJedi · Apr 22, 2019

@NoahBoegli

This should do it:
- https://github.com/osTicket/osTicket/pull/4861

Cheers.

KevinTheJedi · Apr 23, 2019

@NoahBoegli

Updated the pull request so re-apply if you've already deployed the previous changes.

Cheers.

NoahBoegli · Apr 25, 2019

KevinTheJedi Will try that and keep you posted, thanks!

NoahBoegli · Apr 25, 2019

It does work thank you!

Regards.