Am I just being picky expecting pipe.php to work? Background. Bluehost did some kind of upgrade April 10th, I noticed 995 port was being rejected by gmail- so I bypasses the shared box and now receive pop3 ssl email through the origin domain. That's working but noticed around the same day OS Ticket decided to stop working.
I check webmail and emails arrive as expected. Forwarders are all active and nothings changed there.

I've contacted Bluehost but their support people have no clue what is going on with email delivery in piping or how to test where the issue is.

Here's the log

[18-Apr-2019 20:01:12 UTC] PHP Fatal error: Declaration of CachedResultSet::count() must be compatible with BaseList::count($mode = COUNT_NORMAL) in /home1/directory/public_html/tickets/include/class.orm.php on line 1662
[18-Apr-2019 20:01:38 UTC] PHP Fatal error: Declaration of CachedResultSet::count() must be compatible with BaseList::count($mode = COUNT_NORMAL) in /home1/directory/public_html/tickets/include/class.orm.php on line 1662
[18-Apr-2019 20:09:06 UTC] PHP Fatal error: Declaration of CachedResultSet::count() must be compatible with BaseList::count($mode = COUNT_NORMAL) in /home1/directory/public_html/tickets/include/class.orm.php on line 1662
[18-Apr-2019 20:09:10 UTC] PHP Fatal error: Declaration of CachedResultSet::count() must be compatible with BaseList::count($mode = COUNT_NORMAL) in /home1/directory/public_html/tickets/include/class.orm.php on line 1662
[18-Apr-2019 20:17:02 UTC] PHP Warning: Declaration of AssignmentForm::render($options) should be compatible with Form::render($staff = true, $title = false, $options = Array) in /home1/directory/public_html/tickets/include/class.forms.php on line 4891
[18-Apr-2019 20:17:02 UTC] PHP Warning: Declaration of ReferralForm::render($options) should be compatible with Form::render($staff = true, $title = false, $options = Array) in /home1/directory/public_html/tickets/include/class.forms.php on line 5141
[18-Apr-2019 20:17:02 UTC] PHP Warning: Declaration of TransferForm::render($options) should be compatible with Form::render($staff = true, $title = false, $options = Array) in /home1/directory/public_html/tickets/include/class.forms.php on line 5233
[18-Apr-2019 20:17:02 UTC] PHP Warning: Declaration of QueueColumnListBroker::update($columns, &$errors, $options = Array) should be compatible with InstrumentedList::update(array $what) in /home1/directory/public_html/tickets/include/class.queue.php on line 2473
[18-Apr-2019 20:17:02 UTC] PHP Warning: Declaration of TeamSelectionField::getSortKeys() should be compatible with FormField::getSortKeys($path) in /home1/directory/public_html/tickets/include/class.search.php on line 1262
[18-Apr-2019 20:17:02 UTC] PHP Warning: Use of undefined constant PriorityField - assumed 'PriorityField' (this will throw an Error in a future version of PHP) in /home1/directory/public_html/tickets/include/class.forms.php on line 2644
[18-Apr-2019 20:17:02 UTC] PHP Warning: Use of undefined constant DepartmentField - assumed 'DepartmentField' (this will throw an Error in a future version of PHP) in /home1/directory/public_html/tickets/include/class.forms.php on line 2815
[18-Apr-2019 20:17:02 UTC] PHP Warning: Use of undefined constant AssigneeField - assumed 'AssigneeField' (this will throw an Error in a future version of PHP) in /home1/directory/public_html/tickets/include/class.forms.php on line 3003
[18-Apr-2019 20:17:02 UTC] PHP Warning: Use of undefined constant TicketStateField - assumed 'TicketStateField' (this will throw an Error in a future version of PHP) in /home1/directory/public_html/tickets/include/class.forms.php on line 3093
[18-Apr-2019 20:17:02 UTC] PHP Warning: Use of undefined constant TicketFlagField - assumed 'TicketFlagField' (this will throw an Error in a future version of PHP) in /home1/directory/public_html/tickets/include/class.forms.php on line 3152
[18-Apr-2019 20:17:02 UTC] PHP Warning: Use of undefined constant SelectionField - assumed 'SelectionField' (this will throw an Error in a future version of PHP) in /home1/directory/public_html/tickets/include/class.list.php on line 525
[18-Apr-2019 20:17:02 UTC] PHP Warning: Declaration of ApiJsonDataParser::parse($stream) should be compatible with JsonDataParser::parse($stream, $tidy = false) in /home1/directory/public_html/tickets/include/class.api.php on line 424
[18-Apr-2019 20:17:02 UTC] PHP Warning: Declaration of AssignmentForm::render($options) should be compatible with Form::render($staff = true, $title = false, $options = Array) in /home1/directory/public_html/tickets/include/class.forms.php on line 4891
[18-Apr-2019 20:17:02 UTC] PHP Warning: Declaration of ReferralForm::render($options) should be compatible with Form::render($staff = true, $title = false, $options = Array) in /home1/directory/public_html/tickets/include/class.forms.php on line 5141
[18-Apr-2019 20:17:02 UTC] PHP Warning: Declaration of TransferForm::render($options) should be compatible with Form::render($staff = true, $title = false, $options = Array) in /home1/directory/public_html/tickets/include/class.forms.php on line 5233
[18-Apr-2019 20:17:02 UTC] PHP Warning: Declaration of QueueColumnListBroker::update($columns, &$errors, $options = Array) should be compatible with InstrumentedList::update(array $what) in /home1/directory/public_html/tickets/include/class.queue.php on line 2473
[18-Apr-2019 20:17:02 UTC] PHP Warning: Declaration of TeamSelectionField::getSortKeys() should be compatible with FormField::getSortKeys($path) in /home1/directory/public_html/tickets/include/class.search.php on line 1262
[18-Apr-2019 20:17:05 UTC] PHP Warning: Declaration of AssignmentForm::render($options) should be compatible with Form::render($staff = true, $title = false, $options = Array) in /home1/directory/public_html/tickets/include/class.forms.php on line 4891
[18-Apr-2019 20:17:05 UTC] PHP Warning: Declaration of ReferralForm::render($options) should be compatible with Form::render($staff = true, $title = false, $options = Array) in /home1/directory/public_html/tickets/include/class.forms.php on line 5141
[18-Apr-2019 20:17:05 UTC] PHP Warning: Declaration of TransferForm::render($options) should be compatible with Form::render($staff = true, $title = false, $options = Array) in /home1/directory/public_html/tickets/include/class.forms.php on line 5233
[18-Apr-2019 20:17:05 UTC] PHP Warning: Declaration of QueueColumnListBroker::update($columns, &$errors, $options = Array) should be compatible with InstrumentedList::update(array $what) in /home1/directory/public_html/tickets/include/class.queue.php on line 2473
[18-Apr-2019 20:17:05 UTC] PHP Warning: Declaration of TeamSelectionField::getSortKeys() should be compatible with FormField::getSortKeys($path) in /home1/directory/public_html/tickets/include/class.search.php on line 1262
[18-Apr-2019 20:17:05 UTC] PHP Warning: Use of undefined constant PriorityField - assumed 'PriorityField' (this will throw an Error in a future version of PHP) in /home1/directory/public_html/tickets/include/class.forms.php on line 2644
[18-Apr-2019 20:17:05 UTC] PHP Warning: Use of undefined constant DepartmentField - assumed 'DepartmentField' (this will throw an Error in a future version of PHP) in /home1/directory/public_html/tickets/include/class.forms.php on line 2815
[18-Apr-2019 20:17:05 UTC] PHP Warning: Use of undefined constant AssigneeField - assumed 'AssigneeField' (this will throw an Error in a future version of PHP) in /home1/directory/public_html/tickets/include/class.forms.php on line 3003
[18-Apr-2019 20:17:05 UTC] PHP Warning: Use of undefined constant TicketStateField - assumed 'TicketStateField' (this will throw an Error in a future version of PHP) in /home1/directory/public_html/tickets/include/class.forms.php on line 3093
[18-Apr-2019 20:17:05 UTC] PHP Warning: Use of undefined constant TicketFlagField - assumed 'TicketFlagField' (this will throw an Error in a future version of PHP) in /home1/directory/public_html/tickets/include/class.forms.php on line 3152
[18-Apr-2019 20:17:05 UTC] PHP Warning: Use of undefined constant SelectionField - assumed 'SelectionField' (this will throw an Error in a future version of PHP) in /home1/directory/public_html/tickets/include/class.list.php on line 525
[18-Apr-2019 20:17:05 UTC] PHP Warning: Declaration of ApiJsonDataParser::parse($stream) should be compatible with JsonDataParser::parse($stream, $tidy = false) in /home1/directory/public_html/tickets/include/class.api.php on line 424

So my question is because I am running a modified beta version, how can I upload the 1.11 stable version without ruining the database etc. Do these logs mean anything to you?

Running PHP 7.2 previously before today running php 5.6 but I managed to get 7.2 running with my modified version. I've searched pretty deep the whole day but I'm coming up empty here.

    ryance85 So my question is because I am running a modified beta version, how can I upload the 1.11 stable version without ruining the database etc.

    Well that would depend on how you modified the code. With out knowing that no one can say with 100% certainty.
    Generally speaking if you did not alter how it writes to the database etc you should be able to just upload the new source code. The upgrader will see if there is anything to do and do it. ALWAYS backup your database before performing an upgrade

    ryance85 Do these logs mean anything to you?

    many of those are just warnings. The couple errors in there are a little concerning.. but could be because you are not running the stable version. I run PHP 7.2 with 1.11 and I do not see those errors or warnings.

          ntozier So just to clarify and thanks for your support. I dealt with you last October. It's nice to see people who care about their products. But for the last time even 1.11 includes the wrong mime decode php file. That needs to be put in the package to save a lot of people frustration.

          I installed over top , ran the upgrade, and Viola... Piping is working again. And I am running newer PHP 7.2! I did however have to replace the mime decode file to get it to read some HTML formatted emails (EMPTY). I see that A LOT in the troubleshooting topics and I've seen other editions to the code suggestions none of them ever worked for me but that pear stock file works just fine for myself and it's stable.
          https://forum.osticket.com/d/92969-subject-shows-content-empty/5

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