Hi Guys,

I've setup OSticket and tested around with it for a month or so.
Then i wanted to delete all the tickets, reset the dashboard counters en start from ticket 00001 again.

So i deleted all the tickets (from the GUI). Cleared the database tables ost_thread and ost_thread_event.
(as stated in this thread https://forum.osticket.com/d/93048-reset-dashboard-stats). And i reset the ticket counter in the GUI.

But now if i create a new ticket it still shows old emails from the original ticket. As if the information that was in the ticket has not been deleted.

Nevermind, i found it already..

It was the ost_thread_entry table where the emails where stored..

Thanks

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