Hi,
in my production environment some tickets - email origin - are opened with accented characters - i.e. "é" - replaced by è, Â, etc.
What could be the reason and the workaround?
Thanks in advance.
Marco
[resolved] Strange Characters...
Have you installed PHP Extensions: intl
Highly recommended for non western european language content
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Environment details?
Version of osTicket?
- Edited
Hi, it seems that "intl" extension solves my issue. Thanks @ramrajone !
I'll give it a look to a bunch of tickets other than the one I was looking at, but in that accented characters are now shown correctly so this makes me think there is no matter anymore.
just to complete the issue with the info requested: We are speaking of a xampp env on Windows 2016, with PHP 5.6, Maria DB and Apache 2.4.
OsTicket is a 1.11 release.
Thanks,
Marco
Sounds like your all set then. I'll mark this as resolved and close the thread.
Please start a new thread if you have another problem, question, comment, etc.