Hey all

I copied the files for release 1.11 into my install dir, but osticket doesn't seem to recognize it. In addition, when I go to /upgrade.php - I get this:
(I am using PHP7 and MariaDB - ost doesn't recognize those)

not sure where to go from here. any thoughts?

It looks to me like you went from 1.8-git (1.11) to 1.8-git (1.11).
That means your version was downloaded from github instead of osticket.com/download

I'm not sure what you mean by 'ost doesn't recognize those'.
Your screen shot shows that you are running PHP 7.0.33.
Your database is 10.1.37. It does mislabel it as MySQL, but 10.1.37 is higher than 4.x.

nvm ... previously I did a git clone - this time I downloaded the zip and extracted it - all is well - sorry for wasting your time ?

No worries. It is not a waste, if it helped you. ?

ntozier changed the title to [resolved] upgrading from 1.8 to 1.11.
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