@KevinTheJedi I followed instructions in both fixes for the file(s) class.ticket.php, removing the line and adding the line mentioned in the issue,
I also changed the ajax.forms.php file as requested (basically just copied the whole thing and did an overwrite on what was already on the server.
The issue still remains. It grabs the email from the mailbox via IMAP, and puts it in the folder designated in the mail settings, however, no ticket is generated. System logs show the cron job is processed, however, no ticket is generated.
