Issue Details Field is Missing on New Web Ticket Form.
The issue Summary Shows - but the Issue Details field is missing until clicking on create ticket and then the area for the customer to fill in the Issue Details finally shows up. It worked correctly on ver1.10.5 but now its not working correctly on ver1.11
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Environment details?
Version of osTicket?
Admin panel -> Manage -> Forms -> Ticket Details.
Is it disabled?
Is it visible to users?
You fixed it...Thank you!
Field Configuration - Issue Details - Editable - for End Users and Agents was unchecked.
Thank you again.....Regards, BlackHawk17
Very welcome. ?
I'll mark this as resolved and close it. Please start a new thread if you have another question.
