Hello,

I found some posts about printing task problem and the workaroud exposed doesn't work for me.
When I click (or right click / open on another tab ...) on the print icon button, i have a blank screen and nothing appear.


I'm not developer and I don't know how to fix it.
Is there any known issues about that ?
Thank you in advance for your help.

PHP or Apache error logs have any errors in them?

Hi,
Thank you for your answer and sorry for the response time.
I will look at those logs asap

Hi @ntozier
I found this in the apache log

2019-03-22T12:33:19+01:00 FTP_SERVER [Fri Mar 22 12:33:19 2019] [error] [client 192.168.140.68] FastCGI: server "/php56-fpm-handler" stderr: PHP message: PHP Catchable fatal error: Argument 1 passed to Mpdf\Mpdf::__construct() must be of the type array, string given, called in /volume1/web/osticket/upload/include/class.pdf.php on line 111 and defined in /volume1/web/osticket/upload/include/mpdf/vendor/mpdf/mpdf/src/Mpdf.php on line 946, referer: https://192.168.154.3/osticket/upload/scp/tasks.php?id=464

The instance of osTicket is hosted on a Synology Nas Device

ntozier changed the title to [resolved] Task print problem.
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