hello, how i can to disable / hide "Check Ticket Status" ?
check ticket status
Solved:
in \include\class.nav.php ---> Line 352 ---> Delet this line to hide "Check Ticket Status"
You would have to edit the files where that string appears.
Search "Check Ticket Status" (8 hits in 7 files)
Line 350: $navs['status']=array('desc'=>__('Check Ticket Status'),'href'=>'view.php','title'=>'');
W:\include\client\accesslink.inc.php (1 hit)
Line 12: <h1><?php echo __('Check Ticket Status'); ?></h1>
W:\include\client\templates\sidebar.tmpl.php (1 hit)
Line 17: echo __('Check Ticket Status');?></a>
W:\include\i18n\en_US\help\tips\settings.users.yaml (1 hit)
Line 68: via the "Check Ticket Status" login page in the client portal. If
W:\include\i18n\en_US\templates\page\landing.yaml (1 hit)
Line 11: <strong>Open a New Ticket</strong> and <strong>Check Ticket Status</strong>.
W:\include\staff\settings-users.inc.php (1 hit)
Line 131: 'Require email verification on "Check Ticket Status" page'); ?>```