Hi.
Is there a way to use the %{ticket.thread} variable but with the conversation reversed?
I want the newest post up top in the e-mail.
Complete Thread Variable - Sorting
It is:
%{ticket.thread.complete}
After this was merged:
https://github.com/osTicket/osTicket/pull/4613
UNTIL this was merged:
https://github.com/osTicket/osTicket/pull/4737
then it became:
%{ticket.thread.complete_asc}
%{ticket.thread.complete_desc}
So you might need to apply patches from github
Thanks =)
Very welcome.
ntozier locked the discussion.